Product Delivery Instructions

We offer the following postal delivery options, where available for your address:

  • Royal Mail Tracked 48: £3.99, with a delivery aim of 2–3 working days after dispatch.
  • Royal Mail Tracked 24: £4.99, with a delivery aim of the next working day after dispatch.

Available services and prices are shown at checkout.

Alternatively, you can collect from Benfleet, Essex (SS7).

When will my order arrive?

Your bakes are made to order and dispatched within 1–2 working days of receiving your order.

Royal Mail’s delivery time is additional to this preparation time. Choosing Tracked 24 does not mean your order will arrive the day after you place it.

Delivery times are estimates, not guarantees. Some postcodes take longer, particularly remote and island destinations. If you’re ordering for a birthday or another occasion, please allow extra time.

Your bakes stay fresh for 10–14 days after baking when stored as directed.

How delivery works

Once your order has been dispatched, you’ll receive tracking information. Royal Mail may also contact you by email or SMS with delivery updates. Please check your junk folder.

You can track your parcel using the tracking number provided.

Depending on your parcel’s location and the options available, you may be able to:

  • Nominate a safe place.
  • Request delivery to a neighbour.
  • Arrange redelivery.
  • Arrange collection from an available Royal Mail or Post Office location.

Please follow the instructions in your Royal Mail tracking updates.

Missed delivery

If Royal Mail cannot deliver your parcel, it will normally attempt redelivery on the next working day.

If delivery is still unsuccessful, follow the instructions on your delivery card or tracking notification to arrange redelivery or collection.

Please check the collection deadline shown by Royal Mail, as this depends on where your parcel is being held. Uncollected parcels may be returned to us.

As your order contains fresh food, we recommend arranging redelivery or collection promptly.

Letterbox delivery

Our mixed boxes are extremely chunky, weighing over 800g, and we use sturdy packaging to keep them safe in transit. This means they will not fit through a standard letterbox.

Delays

Tracked 24 and Tracked 48 are not guaranteed delivery services, and parcels can occasionally take longer than their delivery aims.

If your parcel is delayed, please check the tracking information first. If you need help, contact us at hello@blondiesbakes.shop with your order number and we’ll look into it.

Royal Mail’s investigation and claims procedures are separate from your rights as a customer. Nothing in this policy affects your statutory rights.

Address errors

Please check the recipient’s name, full delivery address and postcode carefully before placing your order. We will not be able to offer refunds on this basis.

If you notice an error, contact us as soon as possible. We’ll check whether the address can still be changed, but changes may not be possible once your order has been dispatched.

Delivery coverage

Available delivery services depend on the destination and are shown at checkout.

Delivery aims may not apply to certain postcodes, including some remote, island and Northern Ireland addresses. Please allow additional time for these destinations.

Last updated 16/10/2026